Requesting a Texas DPS Apps Account

Users external to DPS may request access to specific DPS applications. For example, local emergency coordinators may request access to the TDEM ePlan application.

To begin the process, the external user must:

1.      Open Microsoft Internet Explorer.
Note: the application only supports Internet Explorer 7 or higher; FireFox or Safari are not supported.

2.      Browse to the following URL:
https://apps.dps.texas.gov

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3.      Select the Request an account link.

4.      On the Request a DPS Account page, complete all fields for the Personal Info and Security sections.
Note: You must enter the Agency ORI (Originating Agency Identifier) code that your DPS contact sent you. If you have not received the Agency ORI code, notify your DPS contact. For example, if you are requesting access to the TDEM ePlan application and have not received your TDEM-specific Agency ORI, notify your TDEM contact.

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5.      Complete the Challenge Questions section by selecting five questions and entering answers for each. Note: Each challenge question and answer must be unique.

6.      Enter the CAPTCHA Validation Phrase.
Note: If you cannot read the CAPTCHA phrase, select the Refresh button to show a different phrase.
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7.     To send the request to DPS, select the Submit button. After the submittal, you should see the following confirmation screen.

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8.      You should receive a confirmation email with further instructions within five business days.